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  • 2015 MACE Chamber Operations Survey Report


    Much like in any industry, it is crucial for successful chambers of commerce to benchmark themselves against their peers in the industry and take advantage of best practices. It is with this goal in mind that the Mid-America Chamber Executives presents the second Chamber Operations Survey with participation from Iowa, Minnesota, Nebraska, South Dakota and Wisconsin.


    For a number of years, MACE has conducted and presented a study of local chambers of commerce that analyzes compensation, and benefits. Over time, chamber executives began suggesting more and more operations oriented questions be asked, and ultimately MACE’s Board of Directors made the determination that MACE would conduct two distinct surveys in alternate years. The compensation and benefits survey will be conducted in even years, and the operations survey will be conducted in odd-numbered years.


    Acknowledgements

    The help of many individuals and organizations was required to effectively produce this survey. The entire MACE Board of Directors provided leadership to ensure effective implementation and distribution of the survey. The individual state executive associations provided both financial support and critical contact information on the local chambers in their states.


    Instructions


    Participant Chambers - As a thank you to all the chamber executives and staff that took the time to fill out the survey, MACE provides the survey report free of charge to participant chambers. Participants will receive an email from MACE with your unique participant coupon code. After adding the survey report to your order (link below), simply enter the code in the coupon code box and click 'update coupon'. The survey price will be reduced to zero and you will be able to proceed with your download order. If you did not receive your email coupon code, contact Larry Dowell, larry@dowellmgmt.com or 651-221-0850.

    Non-Participant Chamber - If you did not participate in the MACE Operations Survey, you are welcome to download the survey report for $45. Click the download button below and proceed with the order instructions.  



  • Operations Survey Insight

     

    The 2015 MACE Operations Survey is a treasure trove of information. The survey, which was officially presented at the Annual Conference in Sioux Falls May 8, 2015, was a result of over 150 chambers of commerce from the MACE region completing the questionnaire. This represents a response rate of approximately 22%, compared to 13% participating in the 2013 study. New insight into the Operations Survey will be featured here on a regular basis:

    Chambers Consolidate Social Media Preference 

    Newsletter Frequency Increasing

    Chambers Return to Pre-Recession Profitability Levels